Families First Contract Success

New Family Focused Service


We are delighted to announce that we have been successful in securing a new contract to deliver a specialist domestic abuse service for families impacted by domestic abuse. The service will offer a suite of specialist interventions and programmes that are family focused and offer choice for families who have either left the perpetrator or who wish to stay together. This includes targeted and age appropriate interventions for children and young people of victims, victims and perpetrators.

The service aims to assess the family dynamic, identifying the primary perpetrators of abuse and offer a bespoke package of support to the whole family. A multi-disciplined approach will be used to seek positive behaviour change in perpetrators, or those displaying unhealthy relationship behaviours, at the same time as offering support to victims and their children. This approach will produce change that lasts so that families can continue to benefit long after exit from the programme.

The focus is on early intervention, working with families to prevent situations from escalating and protecting children from Adverse Childhood Experiences (ACE’s) in order to minimise the well documented effects domestic abuse can have in later life. While the focus is on children and young people, the service will protect and support all family members, with the goal of creating and maintaining safe and healthy households that support and nurture children and young people. Parenting techniques will be improved and parents will be provided with the right tools and resources to support children and apply proven parenting strategies so that children have a suitable environment to grow and subsequently develop their own healthy relationships with wider family, friends and the community.

Each family will be allocated a key worker who will assess the families’ needs and produce an action plan based on what the family would like to achieve. The support will be tailored to meet the specific needs of the family and will be based on a range of interventions which will be age appropriate.

All referrals into this service need to be made via the Single Point of Contact (SPOC) on 01639 686803 / spoc@npt.gov.uk

Women in Business

PTAWA Director wins Rising Star Women in Business Award

Women in Business

PTAWA Director wins Rising Star Women in Business Award


Port Talbot and Afan Women’s Aid’s Director, Lucy Reynolds, has won the Rising Star Award (sponsored by Hutchinson Thomas) at The Women in Business Awards 2018. The Marriott Hotel in Swansea hosted the event, which was organised by South Wales Evening Post, Swansea Bay Business Life and WalesOnline, and saw more than 200 guests enjoy lunch at the awards show.

“I’m absolutely thrilled to win the Rising Star of the Year Award. I was pleased to be nominated and shortlisted so I’m over the mood to have won. Thank you to the anonymous person who nominated me and to the panel of judges who made the final decision. It’s been a challenging year in the Third Sector but I’ve got a fantastic team behind me here at PTAWA who certainly make my life easy.” – Lucy Reynolds

Fashion Show

Material Girls 6th Annual Fundraising Fashion Show

Fashion Show


Material Girls PTAWA presents their 6th Annual Fundraising Fashion Show on Thursday 22nd November at Blancos Hotel & Restaurant.

Doors open at 7.00pm. Tickets are £5 which includes a light buffet.

There will be pre-loved and vintage clothing for sale, fantastic raffle prizes, Material Girls craft stall, Neath Port Talbot Mind information stall and Little Treats Holistic Therapies stall with free Indian head massages!

The fashion show will be hosted by the amazing Helen Enser Morgan

Special Guest model Gabriella Francésca Jukes
(Miss Wales Finalist 2019 and star of Britain’s Next Top Model 2018)

Tickets can be purchased online here  (Please make a £5 donation and don’t forget to leave your name, address and contact number)

Please support this fantastic annual event with all proceeds going to Port Talbot & Afan Women’s Aid


End of Summer Cleaning Deals with PTAWA Enterprise

End of Summer Special

Spend more time with your children and less time cleaning in the last few weeks of the summer holidays. We are offering a limited summer special cleaning package in Neath Port Talbot – a 3 hour clean for just £25.

Hurry this offer only lasts until 31 August and there are limited spaces available.

Contact 07983 686424.


Why use PTAWA Enterprise Ltd Cleaning Services?

We are a social enterprise delivering commercial and domestic cleaning contracts across Western Bay.

All our staff are DBS checked and fully trained to provide a high quality and professional service.

Our Operations Team Leader undertakes quality checks to ensure that high standards are always maintained.

We are reliable and trustworthy – you can count on us to deliver.

Hassle free payments – we now accept card payments and direct debits for customers who don’t have cash.

We employ local people who need flexible working arrangements to create employment and opportunities. All of the profits we make are distributed to PTAWA Women’s Aid, helping to support women, children and families who are impacted by domestic abuse.



Commercial Cleaning Services

At PTAWA Enterprise Ltd we recognise the importance of having a clean and tidy workplace. As well as delivering cleans for workplaces such as retail and offices we also deliver cleaning on construction sites.


Regular Clean

Little time to spare? This clean is designed to keep your home clean and fresh on a regular basis. This cleans includes a wipe down of all surfaces, kitchen clean and tidy, bathroom and toilet clean and all floors hovers, swept and moped throughout. We can tailor this clean to your needs and concentrate on certain areas within your home, we can also include ironing.

£10 per hour, minimum 2 hours

Contact us for a quote on 07983 686424.


Deep clean

If you’re looking for a deeper and more thorough we can offer a tailored cleaning package of your home. We can work with you to meet your cleaning needs however this package could include cleaning of skirting boards, moving and cleaning behind furniture, inside window clean, steaming of surfaces.

From £50

Contact us for a quote on 07983 686424.


Oven steam clean

Our steam clean system vanishes dirt, grease and grime without using harsh chemicals that could damage your oven.

Small Oven – £30 Small oven and hobs – £40

Large Oven – £50 Large Oven and hobs – £60

Contact us for a quote on 07983 686424.

Steaming of ceramic floor/wall tiles


Professional Carpet Cleaning

Bring your carpets back to life with this professional cleaning package.

Prices starts from £25. Contact us for a quote on 07983 686424.


Jet Washing Services

We can clean your outside areas including driveway, path, patio, decking, walls and bins. Call us for a bespoke quote based on your requirements.

Contact 07983 686424.





Invitation to Tender (ITT) for Preferred Counsellor List for LIFE Survivors Network

Invitation to Tender (ITT) for preferred Counsellor list for LIFE Survivors Network


We are seeking to create a ‘Preferred Counsellor list’ of trained counsellors, who between them have the following necessary skills and experience around:

  • Women who have been impacted by Domestic Abuse
  • Women with complex and multiple support needs
  • Women who have chaotic lifestyles
  • Women who are experiencing anxiety, depression and other mental health issues
  • Women whose mental health has been affected by past experiences of Domestic Abuse
  • Cognitive Behavioural Therapy

It is not a requirement for counsellors to have all of the necessary skills or experience. It is envisaged that the skills and experience will be covered by counsellors within the preferred list.

If you would like to apply please provide the following within your submission:

  • The latest copy of your CV
  • Experience – provide examples and a brief description of similar commissions that you have worked on in the last three years, taking into consideration the required skills and experience outlined in section 2.1.
  • Evidence of necessary qualification and training.
  • Your charge rates. Please show all elements of your charges. If applicable, VAT should be shown separately.
  • Your levels of capacity, how many service users are you able to see at any one time.
  • Evidence of current insurance policies and value of indemnity (as a minimum this should include public and professional indemnity and employers liability if applicable);
  • Names and contact details of two referees to whom you have provided a similar service in the last two years and who you are happy for us to contact.

To submit a proposal for this brief please send an electronic copy only to Holly Aspey, LIFE project manager hollya@ptwa.org.uk, by Monday 18th June

For more information please click here


Important Notice

**Important Notice**
We are currently experiencing some Technical Issues with our emails, we are working with our IT Provider to resolve these issues. We will keep you updated. Sorry for any inconvenience caused

Privacy Policy and Notice


PTAWA Privacy Policy and Notice


This privacy policy sets out how Port Talbot and Afan Women’s Aid (PTAWA) uses and protects any information the organisation holds in order to communicate with you.

PTAWA is committed to being transparent about how it collects and uses that data and to ensuring that your privacy is protected.


Why do you receive communication from PTAWA?

We send information about our activities, events and services to existing stakeholders or partners whose contact information we have obtained over the course of our relationship with them.


What information does PTAWA collect?

PTAWA may collect and process a range of information about you. This includes:

  • Name, address and contact details including email address and telephone number
  • Name of your organisation or employer, their address and contact details
  • Your job title or area of work
  • If you ever visit our premises which have CCTV systems operating for the security of service users, visitors and staff. These systems may record your image during your visit.

PTAWA may collect this information in a variety of ways. For example, data might be collected through applications or forms; quotes; invoices; purchase orders; contracts; service level agreements; from correspondence with you; or through interviews, meetings, or other assessments.


How do we use your personal data?

We use your personal data in order to send you information about PTAWA services, activities and events that we believe would be useful to you. We also share good news stories and key information from the wider Violence against Women, Domestic Abuse and Sexual Violence sector, third sector or other linked partners which we believe may interest you. We may also use personal data to measure the effectiveness of our marketing.


Why does PTAWA process personal data?

The law on data protection sets out a number of different reasons for which an organisation may collect and process your personal data, including:



In specific situations, PTAWA can collect and process your data with your consent.



Legitimate interest:

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our organisation and which does not materially impact your rights, freedom or interests.



Who has access to data?

Your information may be shared internally with members of staff and members of the Board of Trustees, if this is necessary in the performance of their role.

PTAWA shares your data with third parties in order to create and send communications with you effectively. PTAWA may also share your data with third parties that provide IT support on behalf of the organisation if this is necessary. We may also share your data with third parties who are assisting us to market and communicate to our stakeholders effectively.

If we transfer your personal information to another country, we’ll take appropriate measures to protect your privacy and the personal information we transfer.


How does PTAWA protect data?

Data will be stored in a range of different places, including on the organisations secure shared server, in PTAWA’s communication system (MailChimp) and in other IT systems (including PTAWA’s email system).

PTAWA takes the security of your data seriously. PTAWA has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.

Where PTAWA engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.


For how long does PTAWA keep data?

We keep your personal data for communication purposes for as long as you want to receive newsletters from us. If you decide to opt-out of or withdraw your consent to our newsletter, we will no longer use your personal data for this purpose.


How can you affect the marketing you are receiving?

You can easily withdraw consent to our marketing messages by clicking the ‘unsubscribe’ link at the bottom of each marketing email. You can also alter your preferences by clicking the ‘update your preferences’ link at the bottom of each marketing email.

You may also choose to stop receiving communications from PTAWA at any time by sending notice of your decision to the following contact details:


by email at info@ptwa.org.uk

by calling 01639 894 864


Your rights

As a data subject, you have a number of rights. You can:

  • access and obtain a copy of your data on request;
  • require PTAWA to change incorrect or incomplete data;
  • require PTAWA to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
  • object to the processing of your data where PTAWA is relying on its legitimate interests as the legal ground for processing.

If you would like to exercise any of these rights, please contact Data Protection Officer: Lucy Reynolds c/o Port Talbot & Afan Women’s Aid, PO Box 20, Port Talbot SA13 1AA. Telephone 01639 894864 email: lucyr@ptwa.org.uk


Checking your identity

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.


Contacting the Regulator

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.


You can contact them by calling 0303 123 1113.


Or go online to www.ico.org.uk/concerns  (opens in a new window; please note we can’t be responsible for the content of external websites)



This privacy policy may be amended from time to time consistent with the requirements of the General Data Protection Regulation. We will communicate any changes to you.


Children in Need Funding Success

We’re delighted to announce that we’ve received funding from Children in Need to run an activity programme for children aged 3-16, impacted by Domestic Abuse.

We recognised a need to enhance and enrichen the experience of children who have been impacted by domestic abuse by giving them access to a range of challenging activities that take them away from their trauma, and help them to recover and build future resilience and coping mechanisms.

The Children in Need funding with help us provide activities such as; pony trekking, surfing, rock climbing, trampolining, trips to Bristol Aquarium, Folly Farm, a Gower Boat Trip, and day trips with ‘Down To Earth’ the Swansea based Eco- Centre that works specifically with disadvantaged groups to learn environmental skills.

These activities will give children a break away from their normal everyday lives and difficulties. The trips are designed to enable them to relax and have fun in a new environment where they can be themselves and learn new things about their own interests and abilities. By gently challenging the children mentally and physically, the programme of activities will help to build self-confidence amongst children who will largely have had limited opportunity to test themselves or learn new skills outside a school environment.

The trips and activities will also help children to build their sense of independence and achievement, proving to themselves that they have inner strength and positivity that may have lain dormant or been damaged by their experiences. Having fun will be a key part of the experience.


These activities will run throughout the next two years.

If you would like more information on our children and young peoples services please click here



LIFE Survivors Network Launch Event

LIFE Survivors Network Launch Event

On Friday 18th May we launched our new Big Lottery Funded LIFE Survivors Network in partnership with Neath Port Talbot Mind at Market Chambers in Neath for women whose mental health health has been impacted by past experiences of domestic abuse.

The launch event was an opportunity for women living across Neath Port Talbot county borough whose mental health has been affected by past experiences of domestic abuse to come together and meet the new LIFE team and have the opportunity to form friendships and join a survivors network. We held a vintage tea party  with a mindfulness and holisitc therapies taster session. Ladies who had volunteered with our Material Girls project were awarded certificates of recognition for their commitment to volunteering and the vintage tea was provided by PTAWA Enterprises.

Lucy Reynolds, Director of Port Talbot and Afan Women’s Aid, said:

“Being able to provide a form of on-going support to victims of Domestic Abuse, when formal support has come to an end, is absolutely invaluable. We know that when support ends, women are left to cope on their own, often at a time when they are particularly isolated and vulnerable, which makes them more susceptible to returning to unhealthy relationships.

Giving these women the opportunity to access a survivor’s network and to form friendships is like offering a lifeline, empowering them to rebuild their lives and independence.”

Ladies who attended the launch event, said:

“Everyone was so friendly and it was lovely to meet new people. The vintage cakes were amazing and the therapist was so interesting, loved every minute of it. Thanks for letting me be a part of the launch, means the world to me. Looking forward to more events to follow.”

“Really good friendly uplifting atmosphere. Food was lovely, nice meeting girls from Mind and Calan DVS. Very well organised, really looking forward to being part of the life project especially the peer mentoring and the CBT course. The therapist was interesting with the reflexology and advice she was offering.”

“What a fab afternoon with lovely people and lovely food. The music was great, the talks informative and the table decorations fantastic. Everyone was in a good mood, great for the weekend to come. Must do it again.”

“I enjoyed the therapist and the food was lovely. I really love going places with the girls from coffee morning as I don’t go anywhere else. I’m really looking forward to joining in with everything else to come.”

“Lovely afternoon spent with a fabulous bunch of ladies. Food was lovely, a relaxing afternoon and learnt a lot from the lady talking about mindfulness and relaxation. Received a lot of support from this project.”

“Wow what can I say such a calm friendly atmosphere. Lovely to meet others from Mind and food was amazing and presentation was fantastic. Really looking forward to The Life Project going forward.”

“Brilliant day we all enjoyed. The food was fantastic, I felt so spoilt and posh. What a lot of fun and laughter.”

For more information or to become a LIFE Survivors Network member please click here or contact the LIFE project Manager, Holly, on 01639 894864 or email hollya@ptwa.org.uk






LIFE Survivors Network Coffee Morning at Neath Port Talbot Mind



Our LIFE Survivors Network are holding a Coffee Morning every Tuesday between 10.00am – 12.00pm at Neath Port Talbot Mind for women whose mental health has been impacted by past experiences of Domestic Abuse. No need to book – just drop in and enjoy tea, coffee, cake and a guided health and well-being activity.